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Hospice Regulatory and QAPI Manuals

HOSPICE REGULATORY AND QAPI MANUALS

Manuals are personalized with the name of the hospice and easily edited to individualize to the specific hospice program.  Manuals are provided in both a hard copy and a CD.

  • To see samples of Policy and Procedure Manuals, please click here.
Bereavement Program:
  • Letters and bereavement materials for mailing
  • Policies and Procedures
Caregiver Education Materials:
  • Forms for documentation of education
  • Hospice staff education lesson plans
  • Medication teaching handouts
  • Specific problem/symptom handouts to be left with patient/caregiver
Emergency Management and Safety Manual:
  • Can be further personalized by the client
  • Comes with local resource information revised for the client’s geographic location
  • Reflects JCAHO and OSHA standards
Employee Orientation and Training:
  • Learning activities and exercises
  • Lesson Plans
  • Organized in 25 modules for self-learning or instructor use
  • Power point presentations for each module
  • Pre and Post Tests
  • References and AV recommendations
Hospice Care in the Nursing Facility:
  • Based on hospice regulations
  • Educates both hospice and facility staff
  • Policies, procedures and guidelines
  • Refers to current SNF regulations
Hospice Policies and Procedures:
  • Based on State licensure requirements, Medicare Conditions of Participation and Joint Commission Acc
  • Numbering system is simple and allows for adding policies as needed
  • Policies are cross-referenced to the applicable standards
  • Specific policies are adapted based on the State where the purchaser is licensed
Quality Assessment and Performance Improvement Program:
  • Audit forms
  • Educational Information
  • Policies and Procedures
  • QAPI Plan
  • Samples, Satisfaction Tools
Volunteer Program:
  • Job descriptions, sample forms
  • Policies and Procedures
  • Recommendations for recruitment, training and retention
Volunteer Training:
  • Exercises, assignments and handouts
  • Modules with lesson plans
  • References and AV and book recommendations
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